We suggest that you carefully read the Instructions provided for any particular function BEFORE entering the database. For some of the more complex functions, it is probably a good idea to PRINT OUT the instructions ahead of time so that you have them handy to refer to as needed!

Remember to click on LOGOUT after each online service has been completed.

STEP ONE

• Click on UPDATE A MEMBER'S INFORMATION NOW! (below)
• Enter your Individual USER ID and Individual PASSWORD.
• Then, click on Submit.

STEP TWO

 
Click above to visit SCOREMASTER

STEP ONE

• If using your club number your Club USER ID is your club number.
  Please note that there must be a zero in front of the usual five digits.
  Your Club PASSWORD is that as indicated to you by Member Services.

• What if you do not know your Club Password?
  As is the case with sensitive information such as a password, if you forget your password you must notify Member Services and your password will be mailed to you within three to four weeks.

• If you are logging onto the member search by using your current professional member number your Individual USER ID is your current professional member number. Your Individual PASSWORD is your date of birth in the following format "MMDDYYYY".

STEP TWO

• Once you have entered your Club Password and Club User ID, you will be brought to the search page.
  At this point, you are ready to enter your search criteria.

• "I need a list of my athlete number's."
  If you want to pull up your club's or another club's athlete roster, simply enter the club number (DO NOT FORGET THE ZERO IN FRONT IF APPLICABLE!) in the field next to "club number". Then click with your mouse on submit. The system will pull up a listing of all athlete members registered under the club number indicated. You may print this listing and take it with you to any USA Gymnastics sanctioned event as valid proof of membership for your athletes.

• "I need to check if a certain athlete has a valid member number."
  If you want to pull up a particular athlete's membership information, simply enter the last name and first name next to the fields indicated. Then click with your mouse on submit. This will pull up the membership information on the athlete selected. You may print the information on the athlete to take with you to any USA Gymnastics sanctioned event as proof of membership for that particular athlete.

Some points you need to know before starting:

1. We suggest that you print out the instructions provided at this link before proceeding with the athlete online registration process.

2. Only clubs may renew or apply for athlete memberships online. Athletes or their parents may not register online without going through his/her club. There are no exceptions.

3. You will need to have completed athlete forms for any athlete that you register online. In the event of an injury, our insurance company or USA Gymnastics may require you to produce an athlete form on request. It is of utmost importance that you keep the original athlete applications on file at your club, because this is tied into the secondary insurance coverage.
   If you choose to register athlete's online without forms on file, you are compromising the athlete's medical coverage as well as opening your self and your business to unwanted liability exposure.

4. A Social Security Number is not required for new members applying online. Please note that ALL information received regarding our members, is kept strictly confidential and our online registration and member searches are secured sites.

5. It is important to enter your club number as a six digit number, including a leading zero. If you are having trouble getting into the system, make certain you are putting the zero in front if applicable.

6. You will need a credit card to apply or renew any membership online. We cannot guarantee successful processing if debit cards are used.

7. YOU MUST KEEP THE ORIGINAL ATHLETE FORM ON FILE AT YOUR OFFICE.
   DO NOT SEND FORMS OR COPIES OF FORMS FOR THOSE ATHLETES YOU ARE REGISTERING ONLINE.

8. If you are registering an athlete who has had a past membership with USA Gymnastics but has not competed for one or more seasons, you will need to call Member Services to change Active Status before you can register him/her.

If you have read all information provided and you still have questions, please call Member Services at 1-800-345-4719 for assistance.

STEP ONE

• Divide your athlete forms into three different groups. To process membershbips for each group, proceed to the step indicated next to that group.
  1. Athletes new to USA Gymnastics as well as your club. (Step 2 then step 4 if processing single payment for multiple athletes).
  2. Athletes renewing but new to your club . (Step 3 then Step 4).
  3. Athletes that you are renewing already affiliated with your club. (Step 4).

STEP TWO - Athletes new to USA Gymnastics as well as your club

• If you have all required information for your new athlete, you are ready to register him/her online.

  There are two methods, each having a different link, for adding brand new athlete members. The first is to add and pay for each member one at a time. This is not the most time efficient method, but may be preferable in situations where the individual athlete is paying for the membership on their parent's credit card, or you only have one new member to add, and you are not renewing any athlete members during the same internet session.

  To use this method, choose ADDING AND PAYING FOR NEW ATHLETE MEMBERS ONE-AT-A-TIME
  ADDING AND PAYING FOR NEW ATHLETE MEMBERS ONE-AT-A-TIME link.Note: If you have an athlete who was a member in the 05-06 season, but not for the 06-07 season, do not attempt to add a new record for this individual. Call member services and have them activate the member.

  The quicker way to register brand new athletes, particularly if you have more than one brand new member and/or you are also renewing your athlete members in the same internet session, is to use the ADDING NEW ATHLETE MEMBERS-GROUP PROCESSING link...

  ADDING NEW ATHLETE MEMBERS-GROUP PROCESSING link. ADDING NEW ATHLETE MEMBERS-GROUP PROCESSING. Use this link to enter the data for your brand new athlete members. When finished, proceed to Step 4, using REGISTER/RENEW ATHLETES IN YOUR CLUB link to pay for and provide memberships for your brand new and renewing members. Note that this process is quicker, but requires one lump sum pqyment from a single credit card.

  Please note, that if you added athlete members using the ADDING NEW ATHLETE MEMBERS-GROUP PROCESSING link, you have only created a record, assigned a member number, and added them to your club roster at this point, which will make them available for actually processing their membership in step 4 below. Without proceeding through Step 4, you will not be providing a membership for them.

STEP THREE - Renewing Athletes who have previously been athlete members of USA Gymnastics, but are new to your club

1. Go to Member Services "How To" table. Locate "change your address or club Affiliation."
2. Log on using the athlete's user ID and Password. (Your Club ID and Password will not work.)
3. Make necessary address and club affiliation changes. Then hit SUBMIT.
4. After the verification page has come up, click on LOGOUT.
5. The athlete is now listed with your club for renewal in STEP FOUR.

STEP FOUR - Renewing Athletes affiliated with your club

• Choose the REGISTER/RENEW ATHLETES IN YOUR CLUB link to renew and pay for your athletes.
  The Club User ID is your six digit club number complete with a leading zero if applicable.
  The Club Password is the number given to you by USA Gymnastics.

  Once your club user ID and password are entered, hit SUBMIT, and an alphabetic listing of your members from last season, plus individuals added in Step 2 above, and updated from Step 3 above, will appear, listed 5 per page.

  Simply click in the box next to the word "renew" to renew any athlete on your roster. At this time, you may also change the athlete's levels (if necessary).

  Note that you are indicating "renew" even for the individuals whose data you added in Steps 2 and 3. By indicating renew, you are actually providing them a membership.

• For each athlete that you click renew for, $47 is added to the running total box in the lower left portion of your screen. After completing each page, click on the "next page" box to move on to the next page of alphabetically listed athletes. When finished renewing all your athletes, the running total figure, divided by $47, should equal the number of athletes you are registering during the processing session. Hit the SUBMIT box, to take you to the payment processing screen.

  On the payment screen, fill in all required information and then submit.
  You should receive a confirmation e-mail with a confirmation or transaction number, the amount charged to your card, and athletes that were renewed. If there is a problem with the credit card transaction, and your payment does not match the amount of athletes processed, the e-mail will alert you with instructions.

• Make sure that you provide your proper email, or the system won't be able to automatically communicate with you. For example, we have had individuals add www to the beginning of their email, or fail to put the applicable .com or .net on the end, and therefore don't receive the confirming email.

  When you submit your payment, and the transaction is successful, all that has been done at this point is that the credit card company has put a 'hold' on your available credit for the amount authorized. The business day following the date of your submission, USA Gymnastics reviews your transaction to make sure there were no problems with either the credit card transaction or the membership information. Once USA Gymnastics is satisfied that everything is in order, we take the amount off 'hold' status, and actually charge your card for the amount. This typically happens in the early afternoon of the business day following your submission. At that time, the athlete is added to your roster available for viewing in the HOW TO OBTAIN YOUR CLUB'S ATHLETE ROSTER section.

  If you have a valid CLUB email address in the USAG System you can click on the GET MEMBER CARD Button to print off the ATHLETE Membership Cards for those that you have just renewed or registered. -- This will tell the system to generate a new ATHLETE Membership Card for all whom you registered and renewed.
  The Confirmation page will show you the CLUB Information and the Email address the Cards will be sent to.

  • Click on the check box [  ]- I verify the above is correct
  • Click on the Get Member Card button.
    The system will create the cards and send them to you at the CLUB email address found in the system.—You should get the cards within 24 hours.

  Each EMAIL will have 1 or more attachments.

  • Each Attachment will have up to 6 cards with the ATHLETE MEMBER Information on it in a COLOR PDF Format. If, for example, you selected 10 ATHLETES it will send one email with 2 attachments - 6 cards in the first attachment, and 4 cards in the second attachment.
    The two left over cards will be blank. You can then SAVE these attachments to your PC and (with ADOBE ACROBAT) open them and send them to a printer.
    We recommend using CARD STOCK Paper to print them on.

  As a word of caution, some debit cards are processed automatically by the card system, even if there was some type of problem with the transaction resulting in the membership not being processed.

Some points you need to know before starting:

1. We suggest that you print out the instructions provided at this link before proceeding with the introductory membership online registration process.

2. Only clubs may renew or apply for Introductory memberships online. Introductory members or their parents may not register online without going through his/her club. There are no exceptions.

3. You will need to have completed Introductory forms for any member that you register online. In the event of an injury, our insurance company or USA Gymnastics may require you to produce an Introductory Member form on request. It is of utmost importance that you keep the original applications on file at your club, because this is tied into the secondary insurance coverage.
   If you choose to register Introductory Memberships online without forms on file, you are compromising the member's medical coverage as well as opening your self and your business to unwanted liability exposure.

4. It is important to enter your club number as a six digit number, including a leading zero if applicable.
   If you are having trouble getting into the system, make certain you are putting the zero in front if applicable.

5. You will need a credit card to apply or renew any membership online. We cannot guarantee successful processing if debit cards are used.

6. YOU MUST KEEP THE ORIGINAL INTRODUCTORY MEMBERSHIP FORM ON FILE AT YOUR OFFICE. DO NOT SEND FORMS OR COPIES OF FORMS FOR THOSE MEMBERS YOU ARE REGISTERING ONLINE.

7. If you are registering a member who has had any past membership with USA Gymnastics or has not competed for one or more seasons, you will need to call Member Services to change Active Status before you can register him/her.

If you have read all information provided and you still have questions, please call Member Services at 1-800-345-4719 for assistance.

STEP ONE

• Divide your Introductory membership forms into three different groups. To process memberships for each group, proceed to the step indicated next to that group.
  1. Members new to USA Gymnastics as well as your club. (Step 2 then step 4 if processing single payment for multiple athletes).
  2. Members renewing but new to your club . (Step 3 then Step 4).
  3. Members that you are renewing already affiliated with your club. (Step 4).

STEP TWO - Introductory Members new to USA Gymnastics as well as your club

• If you have all required information for your new member, you are ready to register him/her online.

  There are two methods, each having a different link, for adding brand new athlete members. The first is to add and pay for each member one at a time. This is not the most time efficient method, but may be preferable in situations where the individual athlete is paying for the membership on their parent's credit card, or you only have one new member to add, and you are not renewing any athlete members during the same internet session.

  To use this method, choose the ADDING AND PAYING FOR NEW INTRODUCTORY MEMBERS ONE-AT-A-TIME link.

  The quicker way to register brand new Introductory members, particularly if you have more than one brand new member and/or you are also renewing your introductory members in the same internet session, is to use the ADDING NEW INTRODUCTORY MEMBERS-GROUP PROCESSING link...

  ADDING NEW INTRODUCTORY MEMBERS-GROUP PROCESSING link. Use this link to enter the data for your brand new introductory members. When finished, proceed to Step 4, using REGISTER/RENEW INTRODUCTORY MEMBERS IN YOUR CLUB link to pay for and provide memberships for your brand new and renewing members. Note that this process is quicker, but requires one lump sum payment from a single credit card.

  Please note, that if you added introductory members using the ADDING NEW INTRODUCTORY MEMBERS-GROUP PROCESSING link, you have only created a record, assigned a member number, and added them to your club roster at this point, which will make them available for actually processing their membership in step 4 below. Without proceeding through Step 4, you will not be providing a membership for them.

STEP THREE - Renewing INTRODUCTORY MEMBERS who have previously been members of USA Gymnastics, but are new to your club

1. Go to Member Services "How To" table. Locate "change your address or club Affiliation."
2. Log on using the INTRODUCTORY MEMBERS user ID and Password. (Your Club ID and Password will not work.)
3. Make necessary address and club affiliation changes. Then hit SUBMIT.
4. After the verification page has come up, click on LOGOUT. 5. The Introductory Member is now listed with your club for renewal in STEP FOUR.

STEP FOUR - Renewing Introductory Members affiliated with your club

• Choose the REGISTER/RENEW INTRODUCTORY MEMBERS IN YOUR CLUB link to renew and pay for your athletes.
  The Club User ID is your six digit club number complete with a leading zero if applicable.
  The Club Password is the number given to you by USA Gymnastics.

  Once your club user ID and password are entered, hit SUBMIT, and an alphabetic listing of your members from last season, plus individuals added in Step 2 above, and updated from Step 3 above, will appear, listed 5 per page.

  Simply click in the box next to the word "renew" to renew any introductory member on your roster. At this time, you may also change the member's levels (if necessary).

  Note that you are indicating "renew" even for the individuals whose data you added in Steps 2 and 3. By indicating renew, you are actually providing them a membership.

• For each member that you click renew for, $15 is added to the running total box in the lower left portion of your screen. After completing each page, click on the "next page" box to move on to the next page of alphabetically listed introductory members. When finished renewing all your introductory members, the running total figure, divided by $15, should equal the number of introductory members you are registering during the processing session. Hit the SUBMIT box, to take you to the payment processing screen.

  On the payment screen, fill in all required information and then submit.
  You should receive a confirmation e-mail with a confirmation or transaction number, the amount charged to your card, and athletes that were renewed. If there is a problem with the credit card transaction, and your payment does not match the amount of athletes processed, the e-mail will alert you with instructions.

• Make sure that you provide your proper email, or the system won't be able to automatically communicate with you. For example, we have had individuals add www to the beginning of their email, or fail to put the applicable .com or .net on the end, and therefore don't receive the confirming email.

  When you submit your payment, and the transaction is successful, all that has been done at this point is that the credit card company has put a 'hold' on your available credit for the amount authorized. The business day following the date of your submission, USA Gymnastics reviews your transaction to make sure there were no problems with either the credit card transaction or the membership information. Once USA Gymnastics is satisfied that everything is in order, we take the amount off 'hold' status, and actually charge your card for the amount. This typically happens in the early afternoon of the business day following your submission. At that time, the athlete is added to your roster available for viewing in the HOW TO OBTAIN YOUR CLUB'S ATHLETE ROSTER section.

  If you have a valid CLUB email address in the USAG System you can click on the GET MEMBER CARD Button to print off the Introductory Membership Cards for those that you have just renewed or registered. -- This will tell the system to generate a new Introductory Membership Card for all whom you registered and renewed.
  The Confirmation page will show you the CLUB Information and the Email address the Cards will be sent to.

  • Click on the check box [  ]- I verify the above is correct
  • Click on the Get Member Card button.
    The system will create the cards and send them to you at the CLUB email address found in the system.—You should get the cards within 24 hours.

  Each EMAIL will have 1 or more attachments.

  • Each Attachment will have up to 3 cards with the Introductory MEMBER Information on it in a COLOR PDF Format. If, for example, you selected 4 MEMBERS it will send one email with 2 attachments - 3 cards in the first attachment, and 1 cards in the second attachment.
    The two left over cards will be blank. You can then SAVE these attachments to your PC and (with ADOBE ACROBAT) open them and send them to a printer.
    We recommend using CARD STOCK Paper to print them on.

  As a word of caution, some debit cards are processed automatically by the card system, even if there was some type of problem with the transaction resulting in the membership not being processed.

  NOTE: To download a copy of the 2005-2006 Introductory Member Application
  in order to fax (317-692-5212) or mail this to Member Services, go to:
  USA Gymnastics Form Page

• Athlete Membership Card Reprint
• Answer YES if you want to reprint your Athlete Membership Card(s)
• Clubs will need their Club # and Club password.
  This will then bring up a screen that lists all of the members in your club.
• You MUST select the Athlete Member Type in the first Drop down field.
• You MUST hold down the CTRL KEY and LEFT CLICK on each Athlete you want to have the system re-print an Athlete membership card. This will HIGHLIGHT Each ATHLETE you want to re-print a card for. The system will generate the following within 24 hours.
  Each EMAIL will have 1 or more attachments.
  • Each Attachment will have up to 6 cards with the ATHLETE MEMBER Information on it in a COLOR PDF Format. If, for example, you selected 10 ATHLETES it will send one email with 2 attachments - 6 cards in the first attachment, and 4 cards in the second attachment.
    The two left over cards will be blank. You can then SAVE these attachments to your PC and (with ADOBE ACROBAT) open them and send them to a printer.
    We recommend using CARD STOCK Paper to print them on.

• Athlete Membership Card Reprint
• Answer YES if you want to reprint your Athlete Membership Card
• Athletes will need their Athlete number and password.
• NOTE: USA Gymnastics will not provide athlete User ID and Password information over the telephone.
  Please have your club assist in printing your card if you do not have this information.
• This will then bring up a screen that list your Athlete Membership Card information.
• Click on the VERIFY button and the PRINT MEMBER CARD button.

• An email will be sent with one attachment with the Athlete Membership Card on it in a color PDF format. You can then open the attachment and/or save/print it using ADOBE ACROBAT. We recommend using card stock paper when printing.

Individual PRO / JPRO / Introductory Coach
If you are a PRO / JPRO / Introductory Coach who wants to re-print their Membership Card do the following.

• Membership Card Reprint
• Answer YES if you want to reprint your Individual PRO / JPRO / Introductory Coach Membership Card
• Members will need their Membership number and password.
• This will then bring up a screen that list your Membership Card information.
• Click on the VERIFY button and the PRINT MEMBER CARD button.

• An email will be sent with one attachment with the Athlete Membership Card on it in a color PDF format. You can then open the attachment and/or save/print it using ADOBE ACROBAT. We recommend using card stock paper when printing.

Common questions regarding athlete online registration...

Q: My transaction appeared to go through and I received a conformation number. However, today I received an email that the transaction did not go through. The confirmation means my credit card was charged, right?
A: WRONG! All transactions are reviewed by USA Gymnastics staff individually before any charges are incurred on your credit card. If you receive an email that your transaction was not complete, no charges were placed on your credit card.

Q: I just checked the Member Search to see if my coaches and athletes were renewed from my transaction this morning and they are not updated. Why?
A: All transactions are reviewed by USA Gymnastics staff individually beofre posting. Posting is normally done on the next business day (Mon.-Fri.) around 1:00 p.m. Indianapolis time.

STEP ONE

• Click on the Club Update Link
  Enter your Club USER ID and Club PASSWORD.
  Then, click on submit.

STEP TWO

• Update your club's address, telephone or fax numbers, e-mail address, contact person, club owner, or programs offered.
  Also, create an authentication question to be used if your club password is forgotten.

STEP THREE

• Lastly, click on submit and you are done!
  You have instantaneously updated your club information with USA Gymnastics Member Services.

 
Click above to visit SCOREMASTER

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